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Code Issues Releases Wiki Activity

Add section on conflict resolution procedure.

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Alex Wood 2020-07-24 16:40:26 -04:00
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@ -89,19 +89,57 @@ as to mitigate subjectivity in role assignment.
### [Infractions](#infractions)
It is incumbent on members to bring issues to the attention of the community.
An issue can't be addressed if no one else is aware it exists. Either bring up
the issue directly with the other member or speak to some of the other members
that you are close with. If they agree that it's an issue that needs
addressing, the matter should be brought to the community as a whole for
discussion.
An issue can't be addressed if no one else is aware it exists. Ideally, members
should bring up the issue directly with the other member, solving it privately.
### [Sanctions](#sanctions)
* Apologize when appropriate
* Ameliorate the situation (e.g. repair or replace a damaged game; buy person a
lunch to mend things)
If private resolution is unsuccessful or if members are uncomfortable discussing
the matter with the other member, the issue should be brought to the attention
of the [Adepts](#contributing-members) and will move through the conflict
resolution procedure described below. Note that it is not necessary to relay
the particulars of a conflict to the Adepts in order to begin conflict
resolution.
Continued violations may result in ejection from the community, by process of
consensus of active and long-standing members.
### [Conflict Resolution](#conflict-resolution)
#### [Mediation](#mediation)
Formal conflict resolution will initially begin with mediation. A mediator will
be selected from the [Adept](#contributing-members) group either by mutual
agreement between the two conflicting parties or via selection of a
disinterested party by the Adepts.
The mediator facilitates a discussion between the two parties, attempting to
gather facts behind the conflict, and for proposing an amicable solution.
Mediation is expected to remain a private matter between the two parties and the
mediator. If the two parties are still unable to reach a solution, the process
moves to arbitration. Arbitration is considered to be a last resort and all
effort should be made to resolve the conflict during mediation.
#### [Arbitration](#arbitration)
Both parties will write a document outlining their version of events and the
nature of the conflict. Five disinterested adepts (not including the initial
mediator) will be selected at random to serve as arbiters. The mediator will
present any relevant background and should the arbiters have additional
questions, the mediator may be asked to gather additional information. The
arbiters will discuss the matter alone and assign sanctions. Sanctions include:
* A formal warning
* A temporary ban on gaming
* A temporary ban from Discord
* A permanent ban on gaming
* A permanent ban from Discord
* A permanent ban from Zargon
* Other restorative actions that are deemed appropriate: e.g. replacing a
damaged game
A simple majority of arbiters must agree on any sanction. The exception to that
rule is a permanent ban from Zargon. That decision must be unanimous.
Note that sanctions may be applied to either party as the arbiters see fit.
Refusal by any party to accept the arbiters' decision gracefully will result in
further and more severe sanction. The mediator will be responsible for
overseeing the application of any sanctions, and any sanctions applied will only
be made known publicly if they are permanent. All participants are expected to
refrain from gossip.
### [Code of Conduct](#code-of-conduct)