diff --git a/drivers/scsi/ufs/ufshcd.c b/drivers/scsi/ufs/ufshcd.c
index b429a57984a2..82a4b1c3a837 100644
--- a/drivers/scsi/ufs/ufshcd.c
+++ b/drivers/scsi/ufs/ufshcd.c
@@ -3763,7 +3763,7 @@ static int ufshcd_bkops_ctrl(struct ufs_hba *hba,
  */
 static int ufshcd_urgent_bkops(struct ufs_hba *hba)
 {
-	return ufshcd_bkops_ctrl(hba, BKOPS_STATUS_PERF_IMPACT);
+	return ufshcd_bkops_ctrl(hba, hba->urgent_bkops_lvl);
 }
 
 static inline int ufshcd_get_ee_status(struct ufs_hba *hba, u32 *status)
@@ -3772,6 +3772,43 @@ static inline int ufshcd_get_ee_status(struct ufs_hba *hba, u32 *status)
 			QUERY_ATTR_IDN_EE_STATUS, 0, 0, status);
 }
 
+static void ufshcd_bkops_exception_event_handler(struct ufs_hba *hba)
+{
+	int err;
+	u32 curr_status = 0;
+
+	if (hba->is_urgent_bkops_lvl_checked)
+		goto enable_auto_bkops;
+
+	err = ufshcd_get_bkops_status(hba, &curr_status);
+	if (err) {
+		dev_err(hba->dev, "%s: failed to get BKOPS status %d\n",
+				__func__, err);
+		goto out;
+	}
+
+	/*
+	 * We are seeing that some devices are raising the urgent bkops
+	 * exception events even when BKOPS status doesn't indicate performace
+	 * impacted or critical. Handle these device by determining their urgent
+	 * bkops status at runtime.
+	 */
+	if (curr_status < BKOPS_STATUS_PERF_IMPACT) {
+		dev_err(hba->dev, "%s: device raised urgent BKOPS exception for bkops status %d\n",
+				__func__, curr_status);
+		/* update the current status as the urgent bkops level */
+		hba->urgent_bkops_lvl = curr_status;
+		hba->is_urgent_bkops_lvl_checked = true;
+	}
+
+enable_auto_bkops:
+	err = ufshcd_enable_auto_bkops(hba);
+out:
+	if (err < 0)
+		dev_err(hba->dev, "%s: failed to handle urgent bkops %d\n",
+				__func__, err);
+}
+
 /**
  * ufshcd_exception_event_handler - handle exceptions raised by device
  * @work: pointer to work data
@@ -3795,12 +3832,10 @@ static void ufshcd_exception_event_handler(struct work_struct *work)
 	}
 
 	status &= hba->ee_ctrl_mask;
-	if (status & MASK_EE_URGENT_BKOPS) {
-		err = ufshcd_urgent_bkops(hba);
-		if (err < 0)
-			dev_err(hba->dev, "%s: failed to handle urgent bkops %d\n",
-					__func__, err);
-	}
+
+	if (status & MASK_EE_URGENT_BKOPS)
+		ufshcd_bkops_exception_event_handler(hba);
+
 out:
 	pm_runtime_put_sync(hba->dev);
 	return;
@@ -4832,6 +4867,10 @@ static int ufshcd_probe_hba(struct ufs_hba *hba)
 
 	ufshcd_init_pwr_info(hba);
 
+	/* set the default level for urgent bkops */
+	hba->urgent_bkops_lvl = BKOPS_STATUS_PERF_IMPACT;
+	hba->is_urgent_bkops_lvl_checked = false;
+
 	/* UniPro link is active now */
 	ufshcd_set_link_active(hba);
 
diff --git a/drivers/scsi/ufs/ufshcd.h b/drivers/scsi/ufs/ufshcd.h
index 77e79c00ef8c..65f29aa881d6 100644
--- a/drivers/scsi/ufs/ufshcd.h
+++ b/drivers/scsi/ufs/ufshcd.h
@@ -383,6 +383,9 @@ struct ufs_init_prefetch {
  * @clk_list_head: UFS host controller clocks list node head
  * @pwr_info: holds current power mode
  * @max_pwr_info: keeps the device max valid pwm
+ * @urgent_bkops_lvl: keeps track of urgent bkops level for device
+ * @is_urgent_bkops_lvl_checked: keeps track if the urgent bkops level for
+ *  device is known or not.
  */
 struct ufs_hba {
 	void __iomem *mmio_base;
@@ -538,6 +541,9 @@ struct ufs_hba {
 	struct devfreq *devfreq;
 	struct ufs_clk_scaling clk_scaling;
 	bool is_sys_suspended;
+
+	enum bkops_status urgent_bkops_lvl;
+	bool is_urgent_bkops_lvl_checked;
 };
 
 /* Returns true if clocks can be gated. Otherwise false */