diff --git a/static/js/pages/update-user.js b/static/js/pages/update-user.js
index 2df5b7863..53af7fd9a 100644
--- a/static/js/pages/update-user.js
+++ b/static/js/pages/update-user.js
@@ -60,7 +60,7 @@
     };
 
     $scope.hasPrompt = function(user, prompt_name) {
-      if (!user.prompts) {
+      if (!user || !user.prompts) {
         return false;
       }